Guide to referring to Pain Matrix

Getting the referral to us

Pain Matrix Waurn Ponds:

Email: Info@painmatrix.com.au

Fax: 03 5271 8461

Services: ReferralNet, E-Upload using the link below

 

Pain Matrix Geelong:

Email: Info@painmatrix.com.au

Fax: 03 5271 8461

Services: ReferralNet, E-Upload using the link below

 

Pain Matrix Eastern (Box Hill):

Email: Info@painmatrixeastern.com.au

Fax: 03 9897 3606

Services: HealthLink (EDI:painmatr), E-Upload using the link below

What to include

Include the following patient information:

  • Full name
  • Date of Birth
  • Contact details
  • Address

Include the following referrer & referee information:

Referrer:

  • Referrer full name.
  • Referrer address.
  • Referrer practice name.
  • Referrer provider number.
  • Referrer contact details including phone, fax and email.

Referee:

  • Referee full name; you can view a full list of Pain Matrix practitioners by heading to¬†Our Practitioners.
  • Referee address; you can view Pain Matrix’s contact details by heading to Contact Us. *Note please ensure the practitioner you referred to practices at the location your patient wishes to attend.

Include the following clinical information:

  • Reason for referral.
  • Management to date.
  • Medical history.
  • Relevant diagnostic results.
  • Allergies.
  • Current medications.
What to expect

Once we receive the referral our admin team will process it and create a patient profile.

We will then contact the patient using the information on the referral to book an appointment.

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