Welcome to Pain Matrix Waurn Ponds, a leading pain management clinic based in Waurn Ponds, VIC. We understand that living with chronic pain can be challenging, which is why our expert team of healthcare professionals is dedicated to providing personalised and comprehensive care to help you regain control of your life.

We are based in the Epworth Hospital.

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Evidence-Based Practice

Pain Matrix incorporates evidence-based practice (EBP) to guide decision-making and patient care. EBP integrates the best available research evidence, clinical expertise, and patient preferences. By regularly reviewing and appraising relevant research and clinical guidelines, Pain Matrix ensures that interventions are based on proven effectiveness. This approach benefits patients by providing the most effective and appropriate care, leading to improved outcomes and satisfaction. It also enhances Pain Matrix’s credibility and reputation as a healthcare provider, showcasing its commitment to evidence-based care.

EBP promotes efficiency by minimising ineffective interventions, optimising resource utilisation. It fosters a culture of continuous learning and professional development among providers, enhancing critical thinking and decision-making skills. In summary, EBP at Pain Matrix improves patient outcomes, enhances the organisation’s reputation, optimises resource utilisation, and promotes professional growth among providers.

Our Services
A Multidisciplinary Approach

A multidisciplinary approach to chronic pain management involving physiotherapists, occupational therapists, psychologists and nursing staff is widely regarded as the best course of action. Chronic pain is a complex condition that affects both physical and emotional well-being. Physiotherapists assess and treat physical impairments, while nursing staff provide support, education, and self-management strategies.

Psychologists address the psychological aspects of pain through cognitive-behavioural therapy. This collaborative model leads to more effective and personalised treatment, improved functional abilities, and enhanced patient satisfaction. It allows for a comprehensive assessment and treatment plan, taking into account the individual needs of each patient.

Occupational Therapists help patients with chronic pain in several ways. OTs can provide pain education and teach patients abut relaxation techniques and other coping strategies aimed at reducing pain and improving function.

Moreover, the multidisciplinary approach promotes better communication and coordination among healthcare providers, avoiding duplication of tests and treatments. By combining their expertise, these healthcare professionals provide holistic care, addressing the physical and psychological aspects of chronic pain and improving overall well-being and quality of life for patients.

Our Services
How to see a Specialist
Step 1: Choose a Practitioner

Explore our website to discover the right practitioner for you and learn about the services we offer.

We have 4 clinics across Victoria:

Pain Matrix Waurn Ponds
Pain Matrix Geelong
Pain Matrix Box Hill

Step 2: See your GP

See your GP to help decide if a pain specialist is right for you. Talk to them about the information you found on our website and work on a management plan with them.

We accept all referrals and our friendly reception staff will be more than willing to discuss any concerns. Your GP can use our Doctors Referral Guide if they need guidance on helping you see a practitioner with us.

Step 3: Submit your referral

Once you get a referral from your GP, you can submit your referral to us either via fax or email. Our team will then create a profile for you and triage your referral.

You can find out where to send your referral by heading to our Doctors Guide to Referring.

Step 4: Book your appointment

Once we have your referral a team member will contact you to book an initial appointment with one of our Practitioners.

Step 5: Connect with your Practitioner

See your practitioner at your initial appointment and work with them to help develop an action plan.

Our Practitioners
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A/Prof Michael VaggDirector of Pain Matrix & Pain Specialist
Dr Diarmuid McCoyDirector of Pain Matrix & Pain Specialist
Dr Brett ChandlerDirector of Pain Matrix & Pain Specialist
Dr Jacquelyn NashDirector of Pain Matrix & Pain Specialist
Dr Richard TalbotPain Specialist
Dr Louise BrennanPain Specialist
Dr Maleeka Khullar
Dr Maleeka KhullarPain Fellow
Dr Rao FuPain Fellow
Jim PhillipsPsychologist
Geraldine Nolan
Geraldine NolanPsychologist
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Melissa ReevePsychologist
Meghan DeanPhysiotherapist
Tiffany SlejkoRegistered Nurse Practitioner
Natalie Love Headshot
Natalie LoveRegistered Nurse
LeannePractice Manager

Our Administration Staff

Leanne – Practice Manager

Sasha – Office Supervisor

Connie – Administration

Shannon – Administration

Lauren – Administration

Joanna – Administration

Linda – Administration

Kasie - Administration

Chanel - Administration

Dee – Accounts Administrator

Angela – Accounts Administrator

Matthew – Medical Administration & Technology Innovation Co-ordinator